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Introduction
What CalendarBook is, how it fits together, and your first booking from sign-in to the board.
CalendarBook is appointment booking for businesses that hand out time: clinics, salons, sports venues, restaurants and anyone else with a diary. Customers book from your own page, your team books from the board, and every booking is kept in step with the right Google Calendar — in both directions.
How it fits together
- Organization. Your business. Everything belongs to one: its calendars, bookings, customers, team and plan. Each organization has a database of its own, separate from every other one. You can belong to several and switch between them from the top of the app.
- Calendar. One bookable thing — a doctor, a stylist, a chair, a court, a table. Each calendar is linked to a Google calendar and carries its own appointment length, open hours and rules. See Calendars & hours.
- Booking. A customer, a calendar, a date and a time. Bookings are Pending, Confirmed, Completed, Cancelled or No show; the first three hold the time.
- Customer. Anyone who books is added to your customer directory automatically, matched by phone number first and then email.
- Team. People you invite, each with a role — Owner, Admin, Provider or Staff — that decides what they can see and change. See Team & roles.
Your first booking, step by step
- Create your account. Go to Start free and choose Sign up with Google, or give your name, email and a password and confirm your address with the 6-digit code we email you. The first time, an organization is created for you automatically (called "your name's schedule" — rename it in Settings → Organization), and the 14-day trial of the paid features starts.
- Connect Google. Open Google Calendar in the left rail and choose Connect an account. Approve access at Google; you come back to a list of that account's calendars. See Google Calendar.
- Link the calendars that take bookings. Within the next 15 minutes, choose Link next to each calendar that should take bookings — one per doctor, chair or court. No Google calendar for a room yet? Use New Google calendar to create one and link it in one step.
- Set the hours. Open each linked calendar's Settings and set the appointment length, the open hours for each weekday, and how much notice you need. See Calendars & hours.
- Share your booking page. In Settings → Booking page, copy
your link (it looks like
/book?org=your-name) and put it on your website, Google Business profile, Instagram bio or WhatsApp. See Your booking page. - Watch the day fill up. Open Schedules to see the board: every calendar side by side. Click an empty time to book someone in yourself. See The board & bookings.
Finding your way around
On a computer the app has a narrow rail down the left. From the top:
| In the rail | What it is |
|---|---|
| Home | Today's numbers, what is up next, the last 14 days and where bookings come from. |
| Schedules | The board: one day, every calendar side by side. |
| Customers | Everyone who has booked, with their history. |
| Holidays & leave | Days the organization is closed and who is away when. |
| Google Calendar | Connected accounts and linked calendars (admins and owners). |
| Settings | Your profile, the organization, users, the booking page, tags, closures, plan and backup. |
| Your picture | Your profile, at the foot of the rail. |
On a phone the same sections sit in a tab bar along the bottom. A Trial badge shows while your organization is in its trial.
The Home page
- Today — how many bookings, how many are confirmed, completed and lost (cancelled or no-show), and how many are still to come.
- This week, this month (against the same point last month), revenue collected and new customers.
- Up next — the next bookings in order, with a link to the board.
- Last 14 days — a chart with the busiest day marked.
- Calendars — bookings per calendar today and this month.
- Month so far — completed, no-shows, cancelled, new customers and the show-up rate.
- Where bookings come from — the app, the public page or Google.
Providers see the same page for their own calendar only.
Where next
Google CalendarConnect accounts and link calendars, and what the sync does. Calendars & hoursLengths, hours, notice, gaps and the booking form. Your booking pageThe link you share, and what customers see. Team & rolesInvite your colleagues and decide who sees what.
Getting help
If something here does not match what you see in the app, or you need something these pages do not cover, write to us. Setup help is free.
Something here does not match what you see in the app? Tell us — a person reads every message.