Your organization
Team & roles
Inviting people, what Owner, Admin, Provider and Staff can each do, and ownership.
Everyone who can sign in to your organization is a member with one role. The role decides what they see and change, and it is checked on every request — not just hidden in the menus.
The four roles
| Role | Who it is for | What they can do |
|---|---|---|
| Owner | The person responsible for the organization. Exactly one. | Everything an Admin can, plus the Plan and Backup & danger zone: export, close the organization and transfer ownership. |
| Admin | Managers who run things. | Organization details, users and invitations (including other Admins), calendars and their settings, Google Calendar, the booking page, tags, closures, every booking and customer, reports and API keys. |
| Provider | A doctor, stylist or coach with a calendar of their own. | Sees and books only the calendars assigned to them, their own dashboard, customers, and their own leave. Cannot change settings or add anyone. |
| Staff | Reception and front desk. | Sees and books every calendar and works with customers. Cannot add people or change settings. |
A Provider's calendar is the one an Admin has set Assigned to them in that calendar's settings (see Calendars & hours).
Inviting someone
- Open Settings → Users and choose Invite user.
- Enter their Email — the Google account (Gmail or Google Workspace) they will sign in with — an optional Name, and their Role: Admin, Provider or Staff.
- An invitation link appears. Copy link and send it any way you like, or choose Send by email. It works for 14 days.
- They open it, see "You are invited to your organization", and choose Sign in with Google to accept. If they were signed in as a different account, they are asked to sign out and back in as the invited address.
Open invitations are listed under Invitations, where you can copy the link again, issue a new one, or Revoke it. Inviting needs an Admin or the Owner, and counts against your plan's member limit (3 on the free plan).
Changing a member
Each member's menu in Settings → Users has:
- Make Admin, Make Provider or Make Staff.
- Remove from organization — they lose access straight away.
- Transfer ownership — the Owner only.
Transferring ownership
The Owner can hand the organization to another member with Transfer ownership. The Owner's own role cannot otherwise be changed, and there is always exactly one Owner.
Leaving an organization
Any member except the Owner can leave from Settings → Organization, under Your organizations. An Owner who wants to leave transfers ownership first.
Something here does not match what you see in the app? Tell us — a person reads every message.